Terms & conditions

Due to the nature of the natural stone all tiles displayed on the website are only represented of actual tiles , colours may differ slightly and are only intended to be used as a guide. Phillips and Phillips cannot be held responsible for any and differences in colour of shading due to the natural charactics and for this reason, Phillips & Phillips will not except returns and offer no refunds on any orders. Phillips & Phillips will charge a 20% handling fee on all order cancellations to cover credit cards fees and order processing. There will be no exceptions for this clause so please order the right amount of tiles that you will need to complete your job plus approximately 10% for wastage whilst tiling and breakages, that may occur during transit.

Payment terms

We except Switch, Solo, Visa electron, Mastercard, JCB cards, Maestro. We can except cheques but no goods will be released until clear funds are available.

Delivery charges

Phillips & Phillips can deliver throughout the UK, Northern Ireland and the Channel Islands, delivery is undertaken by an Independent haulage company on our behalf.

Delivery prices vary dependant on location but start from just £60 +VAT. We will always endeavour to offer the most competitive prices and best services possible. If you have any special delivery requirements please inform our staff when you order the tiles.

Web site prices

All prices exclude VAT and delivery and are subject to change.